Returns -
You may return most new, unopened items sold and fulfilled by fahanmi.net within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank/switching network (interswitch) to process our refund request (5 to 10 business days). We will notify you via e-mail of your refund once we have received and processed the returned item.
Items that are opened or returned more than 30 days after delivery will receive a partial refund.
Refunds -
We can process returns and refunds only for items directly purchased from and fulfilled by Fahanmi.net.net.
How long does it take to receive my refund?
Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We will notify you via e-mail of your refund once we have received and processed the returned item.
How will my refund be issued?
In most cases, we will issue a refund in the same form of payment originally used for the purchase. If you paid directly from your bank account, it may take up to 10 additional business days for the credit to be posted to your bank account. If you paid by check, it will take longer for you to receive the refund.
How are refunds calculated?
The amount of your refund depends on several factors:
If you printed a postage-paid return mailing label from our Web site or used a pre-paid label sent by Customer Service, the cost of return shipping is deducted from your refund unless the return is the result of our error.
Items that do not meet our returns guidelines will receive only partial refunds:
• Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of items price.
• Any book that has obvious signs of use: 50% of items price.
• Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap): 50% of items price.
• Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: up to 50% of items price.
If you returned only one item from a multi-item shipment, you will be reimbursed only for the per-item shipping fee for the item you returned and not the per-shipment fee.
How are refunds from other sellers processed?
Items purchased from other sellers must be returned directly to that seller. Upon receipt of your return, the seller will contact Fahanmi.net.net to initiate the refund process. You will receive an e-mail from Fahanmi.net.net confirming the amount once the refund has been completed.
If you have not received the refund within four weeks of sending your order back, please contact the seller.
Shipping Rates: Domestic
Put domestic shipping rate here
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How are shipping costs calculated? Shipping is calculated per weight of item, See rate chart above for details.
How are items shipped? We use a variety of carriers for each shipping option. It is not possible to specify a preferred carrier when placing your order. we may use air or ground shipping as necessary to get your items to you within the promised time frame.
Standard Shipping
• 3 to 7 business days
• Items may be shipped by a variety of carriers
• Most items may be shipped to P.O. boxes addresses
• Deliveries to P.O. boxes may take longer
Deliveries to remote villages take longer period and could incur additional shipping fee
